Feedback, Concerns & Complaints
We Value Your Feedback
Bulleen Templestowe Basketball Club welcomes feedback, suggestions, concerns and complaints from players, parents, guardians, coaches, volunteers, officials and members of our community.
Feedback helps us improve our programs, competitions, services and member experience. If you would like to provide feedback, raise a concern, recognise a positive experience, or submit a formal complaint, please complete the form below.
Where a matter relates to child safety, welfare, integrity or conduct concerns, the Club will ensure it is managed through the appropriate process
Please complete the form and provide as much information as possible. Supporting documents may be attached where relevant
BTBC Commitment
BTBC is committed to listening to member feedback, handling concerns fairly and respectfully, prioritising child safety, and continuously improving the experience of all participants within our Club.
All enquiries: integrity@bulleenboomers.com.au